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TERMS AND CONDITIONS

  • Shipping plans can be created by either Rivers Edge Prep and Ship  or you, the client, and will be approved by us both.

  • Our turnaround time does not start until we have an approved shipping plan and the product in stock. 

  • Rivers Edge Prep and Ship guarantees a turnaround time of 24- 48 hours

  • Any damaged items Rivers Edge Prep and Ship receives will be destroyed after thirty (30) days if no directives are received via email by you, the client

  • All extra items held by Rivers Edge Prep and Ship will promptly be destroyed after sixty (60) days if no directives are received via email by you, the client

  • Any inventory left in storage with Rivers Edge Prep and Ship will be destroyed after sixty (60) days of no payments received on storage fees 

  • If there are any removals from Amazon that do not have your name on them, Rivers Edge Prep and Ship will promptly destroy them. 

  • Rivers Edge Prep and Ship will provide our fee reimbursements to you for products that have been mislabeled by our facility. We require that the products are sent back to Rivers Edge Prep and Ship and we will provide pictures of the items that are mislabeled via email to our clients. Should the items not be mislabeled and Amazon is at fault, Rivers Edge Prep and Ship will not provide fee reimbursements. 

  • Rivers Edge Prep and Ship will not disclose or use any supplier information with any outside third-party

  • Rivers Edge Prep and Ship reserves the right to retain inventory for unpaid invoices.